Privacy Policy
A Legal Disclaimer
At First Call Professional Plumbing, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, interact with our services, or communicate with us.
1. Information We Collect
We collect personal information when you visit our website or use our services, including but not limited to:
Personal Identification Information: This may include your name, address, phone number, email address, or other contact details you provide when you fill out forms or request services.
Non-personal Identification Information: We collect data about your device, browsing behavior, and interactions with our website through cookies, log files, and analytics tools. This may include your IP address, browser type, language preference, referring/exit pages, and timestamps.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and manage your service requests.
To communicate with you about our products, services, and promotions.
To improve the functionality and performance of our website.
To respond to your inquiries and provide customer support.
To comply with legal obligations, resolve disputes, and enforce agreements.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience on our website. These technologies help us analyze website usage, remember your preferences, and deliver personalized content.
Cookies: Small files stored on your device that track website activity and preferences.
Analytics: We use third-party services like Google Analytics to collect information about how visitors use our site. These services may track your interactions across different websites over time.
You can control cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of certain parts of our site.
4. How We Protect Your Information
We take reasonable precautions to protect the personal information you provide to us. These include:
Using secure socket layer (SSL) encryption to protect sensitive data during transmission.
Implementing physical, electronic, and managerial procedures to safeguard the data we collect.
Limiting access to personal information to authorized personnel only.
However, please understand that no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:
Service Providers: We may share your information with trusted third-party vendors who help us deliver our services (e.g., payment processors, website hosting, or marketing services). These third parties are contractually obligated to protect your data.
Legal Requirements: We may disclose your information if required to do so by law, in response to a legal request or court order, or to protect the rights, property, or safety of First Call Professional Plumbing or others.
6. Your Rights and Choices
You have the right to:
Access and Update Your Information: You may request access to or corrections to the personal information we hold about you by contacting us.
Opt-out of Communications: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing communication we send, or by contacting us directly.
Request Deletion of Your Information: You may request that we delete your personal data, subject to certain legal obligations we may have to retain it.
To exercise these rights, please contact us at the contact information provided below.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to First Call Professional Plumbing's website. We are not responsible for the privacy practices of other websites and encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we update the policy, we will post the revised version on this page with a new effective date. Please review this policy periodically for any updates.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us